Returns Policy

We will endeavour to provide as much information within the content of our product pages to allow you to make an informed decision on your purchase. However, should you require to return any product, we will allow you to do so within 14 days of the day after receipt. If you do this, please contact Tool Depot Ireland 053 916 8972 or admin@tooldepotireland.ie quoting your original invoice number.

You will have to arrange the return of the goods yourself and track them using a reputable carrier.

We ask that you do everything possible to ensure the goods are unused and returned to us in sellable condition and if possible, with their original packaging.

 

Return address: Tool Depot Ireland, Unit 6, Sinnottstown Lane, Rosemount Business Park, Drinagh, Co. Wexford

We will refund the total cost of the goods. We can arrange upliftment of the items at an extra charge.

 

Faulty, Incorrectly Supplied or Damaged Items

If we have supplied an item incorrectly, or if it is damaged when received or is faulty when received you should notify us within 24 hours of receipt on 053 916 8972 or admin@tooldepotireland.ie quoting your original invoice number.

Tool Depot Ireland will arrange the upliftment of the goods. Should we, after inspection of said items be satisfied as to the alleged defects, we will either replace the goods or arrange a refund of the full value of the goods and any carriage costs incurred.

It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible, please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.

PLEASE NOTE: In the event your product develops a fault within the warranty period but after our 14 day no quibble return period, and Tool Depot Ireland handles your warranty procedure on your behalf, a handling charge will apply and must be paid by the customer.

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